- Don't forget to approve the design proof that will be sent by email 2-3 business days after ordering.
- No accessory (bows, bow tie, etc) included. Shipping to Canada and embroidery included.
- Very easily washable.
We ship anywhere in Canada without additional fees.
All our orders are shipped with either Canada Post or Purolator. All orders ship FREE anywhere in Canada from the Ottawa region.
We ship select items outside of Canada. Check the item description to know where it can be shipped. Some fees apply to ship outside of Canada.
For now, the selected countries are: United States, France, Germany, United Kingdom, Ireland, Switzerland, Sweden, Belgium, Danmark, Lieschtenstein, Luxemburg, Monaco, Netherlands, Norway, Poland, Portugal, Slovenia, Slovakia and Spain.
If your parcel comes back to us because it was not picked up or because we had the wrong address, you will be asked to cover the fees of $10 to reship it.
We will send you by email a preview that MUST be approved before we proceed with the embroidery. It is generally sent within a few days after you placed your order.
You will have the time to check all information to ensure it is correct and if you like the design. Once approved, all changes will incur fees of 15$ or more. Shipping is on you if you need to ship the item back to us for a correction and 10$ will apply to get it shipped back to you.
Le service est impeccable, j’aime la façon qu’il fonctionne, car il nous envoie un appercu pour faire sur que les informations sont bonne avant de faire le toutou donc les erreurs sont entre nos main au client et on recoi rapidement notre commande. En plus le toutou est magnifique!!! Merci beaucoup ☺️
Super beau ! Service rapide !
L’écriture est brodée un peu petite par contre sur le toutou.
I ordered this stuffed animal for my brand new niece with her birth stats. Communication was amazing and I received my order very quickly. I am so impressed with the service and the quality of my order. Will definitely be ordering in the future
Ils sont à notre écoute et ils nous demandent de confirmer pour l'impression sur les toutous. On a reçu notre commande rapidement et on est très content ! Merci encore !!
Star City the Bambi