- Don't forget to approve the design proof that will be sent by email 2-3 business days after ordering.
- No accessory (bows, bow tie, etc) included. Shipping to Canada and embroidery included.
- Very easily washable.
We ship anywhere in Canada without additional fees.
All our orders are shipped with either Canada Post or Purolator. All orders ship FREE anywhere in Canada from the Ottawa region.
We ship select items outside of Canada. Check the item description to know where it can be shipped. Some fees apply to ship outside of Canada.
For now, the selected countries are: United States, France, Germany, United Kingdom, Ireland, Switzerland, Sweden, Belgium, Danmark, Lieschtenstein, Luxemburg, Monaco, Netherlands, Norway, Poland, Portugal, Slovenia, Slovakia and Spain.
If your parcel comes back to us because it was not picked up or because we had the wrong address, you will be asked to cover the fees of $10 to reship it.
We will send you by email a preview that MUST be approved before we proceed with the embroidery. It is generally sent within a few days after you placed your order.
You will have the time to check all information to ensure it is correct and if you like the design. Once approved, all changes will incur fees of 15$ or more. Shipping is on you if you need to ship the item back to us for a correction and 10$ will apply to get it shipped back to you.
Exactly as ordered. Very well made and would definitely order again
C'est la deuxième fois que je commande sur votre site et ce ne sera pas la dernière! Super produit, communication avant/pendant/après le choix de la broderie et résultat plus que parfait!! Merci beaucoup :)
This is our second bear we have ordered and are so pleased. Our first was a moose and my son plays with it often and it still looks brand new. Everything was wonderful from the quality to the service! Highly recommend!
Le toutou est super doux et ma fille l'adore!! Elle le traîne partiut son bambi!!!😘
Qualité du produit 100% service rapide